Refund Policy

We want to make sure our customers have a smooth and transparent shopping experience. Please read the following refund terms before placing your order.

  1. Order Cancellation

Customers may cancel their order within 24 hours of placing the order.

If the order is cancelled within this period, the eligible amount will be refunded according to the original payment method, where applicable.

After 24 hours, cancellation may not be possible if the order has already been processed or dispatched.

  1. Refund for Returned Products

For eligible returns, a refund will only be processed after we receive the returned product safely and inspect it.

The product must meet the applicable conditions stated in our Returns & Exchange Policy.

  1. Products in Transit

We will not issue a refund while the returned product is still in transit.

The refund process will begin only after the product has been delivered back to us and successfully inspected.

  1. Return Shipping Charges

If a customer returns a product due to a change of mind, personal preference, or any other reason not caused by us, the customer will be responsible for the return shipping charges.

If the product was damaged, defective, or incorrectly supplied by us, the return will be reviewed accordingly.

  1. Refund Processing

Once the returned product has been received and approved, the refund will be processed through the applicable payment method.

Processing times may vary depending on the payment provider or bank.

  1. Contact Us

For any refund-related questions, please contact our customer support team with your order number and relevant details.